FREQUENTLY ASKED QUESTIONS
Need help using kaavwin.com?
We strive to offer you the best buying experience online! Click on the topics below for details.
What payment methods do you accept?
How does TBC Payment work?
How does Part Cash work?
Can I pay with my bank card or credit card?
Can I pay by money order, bank cheque or direct deposit?
How long do I have until I have to pay for my order?
Do your prices include GST?
What happens if I do not have a credit card?
Is your site safe for credit card usage?
There is a coupon code field in the checkout page, what is it and how can I get one?
Is Lay-by available?
How long does it take to confirm my payment?
When will you ship out my order?
Which Pick up centers do you use?
Where can I track my order?
How do I open an account?
How do I update my account information?
What should I do if I forgot my login password?
How do I get answers to specific product questions?
What should I do if I found the item received is not exactly what was described when I placed the order ?
Why are your prices so low?
Do you have a newsletter that I can subscribe to?
How do I change my email address for newsletter subscriptions?
How do I unsubscribe from your newsletter?
My item is not working now, but it is still under warranty, how do I claim the warranty?
What is the procedure for returning my item?
Who pays the postage costs for an item that has to be returned?
What are KavwinPoints?
How do I earn KavwinPoints?
How do I redeem KavwinPoints?